Frequently Asked Questions
Everything you need to know about your dark wardrobe.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original condition with tags attached. Please note that certain items like earrings and intimate apparel are non-returnable for hygiene reasons.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your stats to our chart, as our occult-inspired fits can range from bodycon to oversized.
Are your products vegan-friendly?
Yes! We are proud to be 100% vegan and cruelty-free. We use high-quality synthetic leathers and faux furs to ensure no spirits were harmed in the making of your garments.
Can I track my order?
Once your order has been summoned and dispatched, you will receive an email with a tracking number so you can follow its journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay to make your shopping experience seamless.